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Call 111 - When it is less urgent than 999

Violence

Patients Acting Violently Or Abusively

Any patient who physically or verbally abuses any member of the practice staff will immediately be removed from the practice’s list. Thereafter, if the patient needs to see a GP they will have to attend The Quays in Myton Street, Hull. This practice has been specifically contracted by ERYCCG to deal with violent patients.

We have a Zero Tolerance Policy within the practice- the link to the poster displayed in the Practice can be found here: ZERO TOLERANCE POLICY.docx

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