During covid, all appointments will be via telephone unless you are specifically asked to come in.
The doctors have 10 minute appointments which are released in advance at 4 weeks, 2 weeks, 2 days and 1 day. It is also possible to request a telephone appointment, if more convenient.
Patients wanting to book a same-day appointment will be triaged by one of the doctors. They may deal with your problem over the phone or make you an appointment with the nurse practitioner or a doctor.
The doctors offer pre-bookable out-of-hours appointments 3 mornings each week before 8.00am and a late surgery on a Monday. These are for patients with routine problems who find it difficult to access the surgery in hours. Practice nurse appointments are all pre-bookable.
It is also possible to book appointments online by clicking here. If you are doing this for the first time, you will have to register to use the system. Please come to reception and request a registration letter, alternatively, please print off the following form, and return to reception:
SRMG PatientOnline access form (DOCX, 30KB)
Appointments are valuable, and the Practice has a system of reviewing regular 'Did Not Attend' patients. A copy of the policy can be found here:
DNA Policy (DOC, 54KB)